CoverCaptureBack to Trust Center

Terms of Use

The terms that govern use of the platform.

This page summarizes the key terms that apply when your organization accesses CoverCapture. A signed customer agreement, where one exists, governs in case of conflict.

Acceptance of terms

By accessing CoverCapture, you agree on behalf of your organization to these terms and any applicable order form or master agreement.

If you do not have authority to bind your organization, you must not use the service.

Accounts and access

You are responsible for maintaining the security of your credentials and for the activity that occurs under your account.

Administrators are responsible for managing user access within their organization, including timely removal of access when appropriate.

Acceptable use

You agree to use CoverCapture lawfully, in line with these terms, and only for the legitimate insurance and risk management purposes of your organization.

Do not attempt to disrupt the platform, reverse engineer it, circumvent access controls, or use it to store unlawful or infringing content.

Customer data and ownership

Your organization retains ownership of the data it uploads. CoverCapture receives a limited license to process that data solely to provide the service.

You are responsible for ensuring you have the rights necessary to upload and use that data within the platform.

Disclaimers and liability

CoverCapture is provided on an “as is” basis. The platform supports insurance and risk management workflows but is not a substitute for professional advice or formal policy documents.

To the extent permitted by law, our liability is limited as set out in your customer agreement or order form.

Changes and termination

We may update these terms from time to time. Material changes will be communicated through the platform or to your administrator contact.

Either party may terminate access in accordance with the applicable customer agreement. On termination, we will help you export or delete your data as required.

Need the full agreement?

We're happy to share our master service agreement, data processing addendum, and related contracts with your legal team.