Handling your data with care and clarity.

We collect account details, organizational information, and the policy, claims, and asset data your team uploads to the platform.

We also collect basic operational data such as login activity and usage events to keep the service reliable and secure.

Information is used to provide, maintain, and improve the CoverCapture platform, support your team, and communicate about your account.

We do not sell personal information, and we do not use customer data to train third-party models.

We share information only with vetted service providers who help us operate the platform — for example, hosting, email delivery, and error monitoring.

These providers are bound by contractual obligations to protect data and use it only for the services we have engaged them for.

Account administrators can manage user access, export data, and request deletion of organizational records.

Where applicable law provides additional privacy rights, you can contact us to exercise those rights.

We use a small number of cookies and similar technologies to keep you signed in and to understand how the platform is used.

We aim to keep tracking minimal and focused on improving the product experience.

Customer data is retained for as long as your organization uses the platform, plus a limited period afterward for backups and compliance.

See our Security Overview for details on how data is protected throughout its lifecycle.